Welcome to HAFIDA GLOBAL LTD. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hafidaglobal.co.uk and use our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Contact us for support or inquiries
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
1.2 Usage Data
We collect information about your interaction with our website, including:
- IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Referring website
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To manage your account and provide customer support
- To communicate with you about updates, promotions, and news
- To improve our website and services
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors (e.g., Stripe) and shipping companies.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal limitations.
- Restriction: You can request that we restrict the processing of your personal information.
- Objection: You can object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us using the details provided below.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
7. International Transfers
Your personal information may be transferred to and processed in countries outside of your residence, including the United Kingdom. We ensure that such transfers comply with applicable data protection laws and are safeguarded.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: HAFIDA GLOBAL LTD, 3 Limewood Close, London, England, E17 6QD
10. Complaints
If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Thank you for trusting HAFIDA GLOBAL LTD with your personal information.